CASE STUDIES

Clinics, in their own words.

Real aesthetic, medspa and dental practices describing what changed after moving their records, calendar and patient follow-up onto Asttona.

Publishing shortly

Our first clinic case studies are being finalised with the practices involved. We only publish named clinics, real numbers and quotes we have written permission to use.

If you would like to speak with a reference clinic before then, ask us at [email protected] and we will arrange an introduction.

ILLUSTRATIVE SCENARIO — NOT A CUSTOMER TESTIMONIAL

A day at a Dubai aesthetic clinic, on Asttona

This is a fictional, illustrative walkthrough of how a typical aesthetic clinic in Dubai could run its day on Asttona EMR & CRM. It describes no real clinic, person or results — it simply shows how the platform is designed to be used.

09:00 — The diary is already calm. The front desk opens today’s booking calendar: consultations, follow-ups and treatment slots are colour-coded by practitioner and room, with gaps visible at a glance. A rescheduled filler appointment moves by drag-and-drop, and the patient is notified automatically.

10:30 — Records before the patient sits down. Each consultation opens on a complete patient record: medical history, consent forms, treatment plans, clinical photos and past visit notes — all coded with full ICD support and ready for NABIDH and Malaffi health information exchange requirements.

13:00 — Every conversation in one thread. A patient messages about post-treatment care. The reply happens inside her patient thread, alongside the notes from her last visit — no hunting through personal phones or lost WhatsApp chats.

16:00 — Interest becomes bookings. Three enquiries came in from the website this week. The lead pipeline shows where each one stands, and a follow-up reminder turns one of them into a booked consultation before the day ends.

18:30 — The day closes itself. The clinic owner reviews today’s numbers — appointments kept, revenue, rebooking rate — from one dashboard, with every action logged in a full audit trail.

Want to see this with your own clinic’s workflow? Book a demo and we will walk through it together.